The Every Day Fiction site was down from 1:00pm to 9:15pm PST today because of problems with our hosting company. Turns out that they weren’t able to handle the number of features that EDF was offering and we were taxing their servers. Instead of doing the professional thing and notifying us that there was a problem, they unilaterally disabled the site, with no warning to us at all.
The site is back online with a very, very limited number of features. We’ve secured a new hosting provider and server, and will be migrating to a new, more powerful home in the next few days. There might be minor outages, but hopefully nothing near what happened today.
Our deepest apologies go out to you, our readers. We are taking steps to make sure that this won’t happen again. We’d also like to apologize to Brian Dolton, whose story, If We Were Briar Roses, was affected by the outage. We will be republishing his piece in August so that readers who usually come to the site in the afternoon will be able to read it.
With apologies,
Jordan Lapp
Managing Editor
Every Day Fiction
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8 Responses to “EDF Outages”
Comments
« IF WE WERE BRIAR ROSES • by Brian Dolton | Home | TOUCHED • by Kim McDougall »
July 9th, 2008 at 9:46 pm
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July 9th, 2008 at 9:48 pm
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July 9th, 2008 at 10:18 pm
Just a note to say thanks for the informative and professional post about this. Most sites would’ve let it ride, “just one of those things”. Good for you that you post this apology AND confirm you’ll re-run Brian’s story.
July 9th, 2008 at 11:37 pm
Just another example of EDF being rockstars.
July 10th, 2008 at 1:51 am
Jordan, Camille and Steven:
To steal a line from Kevin, You guys rocked it!
BTW, I said it more formally in a letter to the editor. Good job getting things working again.
K.C.
July 10th, 2008 at 2:02 am
I wasn’t aware of the outage (being in the UK, I check the site earlier than that) until I checked my lj comments this morning.
I’m happy for you to re-run the story but I wouldn’t like to think I was taking anyone else’s slot - after all, the story is there and anyone who wants can go check it out whenever they wish.
But many thanks for the swift and professional way you’ve handled this.
July 10th, 2008 at 8:06 am
Thanks, EDF, for the quick and timely info.
Even when things go awry, EDF always performs at the highest level.
–dj
July 10th, 2008 at 11:54 am
Would you mind revealing who the old and new hosting companies are? I’m always doing research…